f999.com Terms and Conditions

Welcome to f999.com. These Terms and Conditions ("Terms") govern your access to and use of the f999.com platform, including all games, betting markets, promotions, and services available through the website and any associated mobile application. By registering an account or using any part of the f999.com platform, you confirm that you have read these Terms in full and agree to be bound by them.

f999.com is operated under a valid gaming licence. The platform is designed specifically for players in Bangladesh and operates entirely in Bangladeshi Taka (BDT). All transactions, balances, and payouts on f999.com are denominated in BDT.

These Terms should be read alongside the f999.com Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and f999.com. If there is any conflict between these documents, these Terms take precedence unless otherwise stated.

f999.com reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

To register and use f999.com, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of an employee of f999.com or any of its affiliated companies.

f999.com takes age verification seriously. If there is any reason to believe that a registered player is under 18, the account will be suspended immediately pending verification. Any winnings accumulated during a period of underage use will be voided and the deposited funds returned at f999.com's discretion.

By registering on f999.com, you confirm that you meet all eligibility requirements listed above and that the information you provide during registration is accurate and complete.

Each player is permitted to hold only one account on f999.com. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering on f999.com, you are required to provide accurate personal information including your full name, date of birth, and a valid contact method. You are responsible for keeping this information up to date. f999.com may request documentation to verify your identity at any time, including but not limited to a national ID card, passport, or proof of address.

You are solely responsible for maintaining the confidentiality of your f999.com account credentials. Do not share your username or password with anyone. f999.com will never ask for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, contact f999.com support immediately.

f999.com reserves the right to refuse registration or close an existing account at its sole discretion, including in cases where the platform has reason to believe that the registration information is false, that the account is being used fraudulently, or that the player poses a risk to the integrity of the platform.

f999.com supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in BDT. There are no currency conversion fees on f999.com — what you deposit is what appears in your account balance.

Deposits:

• Deposits are credited to your f999.com account instantly under normal conditions.
• A minimum deposit amount applies and is displayed on the deposit page at the time of transaction.
• f999.com does not charge a fee for deposits, though your payment provider may apply their own charges.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.

Withdrawals:

• Withdrawals are processed to the same payment method used for the most recent deposit where possible.
• The average withdrawal processing time on f999.com is under 10 minutes. During periods of high volume, processing may take longer.
• A minimum withdrawal amount applies and is displayed on the withdrawal page.
• f999.com may request identity verification before processing a withdrawal, particularly for first-time withdrawals or large amounts.
• Bonus funds are subject to wagering requirements before they can be withdrawn. See Section 5 for full details.

f999.com reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of these Terms, or if identity verification has not been completed satisfactorily.

f999.com offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each promotion, as well as the general bonus rules set out in this section.

• Each bonus offer will specify a wagering requirement — the number of times the bonus amount must be wagered before a withdrawal can be made.
• Bonus funds are separate from real-money funds in your account. Real-money funds are used first when placing bets, unless the specific promotion states otherwise.
• Bonuses are non-transferable and cannot be exchanged for cash directly.
• Only one bonus may be active at a time unless f999.com explicitly states otherwise in the promotion terms.
• f999.com reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice.
• If f999.com has reason to believe that a player is abusing the bonus system — including through the use of multiple accounts, coordinated betting, or any other method — the bonus and any associated winnings may be voided.

Players are encouraged to read the full terms of each promotion before opting in. If you have any questions about a specific bonus on f999.com, contact the support team via live chat before accepting the offer.

All bets placed on f999.com are subject to the specific rules of the game or market being played. General betting rules that apply across the platform are set out below.

• Once a bet is confirmed on f999.com, it cannot be cancelled or amended unless the platform explicitly provides a cash-out or bet cancellation feature for that market.
• Minimum and maximum bet limits apply to all games and markets. These limits are displayed within the game interface before you place a bet.
• In the event of a technical error that affects the outcome of a game or bet, f999.com reserves the right to void the affected bets and return stakes to players.
• f999.com reserves the right to void any bet placed at odds or stakes that were the result of a manifest error, including pricing errors or system malfunctions.
• For live casino games, the result displayed by the dealer or game system at the end of each round is final. No disputes regarding live game outcomes will be accepted after the round has concluded.
• For sports betting markets, results are determined based on the official result at the end of the relevant event. f999.com follows standard industry rules for settlement of sports bets.

If you believe a bet has been settled incorrectly on f999.com, contact support within 48 hours of the event concluding. Disputes raised after this window may not be considered.

The following activities are strictly prohibited on f999.com and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account on f999.com, whether under your own name or any other identity.
• Using automated software, bots, scripts, or any other tool to place bets or interact with the platform in a non-human manner.
• Colluding with other players to manipulate game outcomes or exploit bonus structures.
• Exploiting software bugs, errors, or vulnerabilities in the f999.com platform. Any such errors must be reported to support immediately.
• Using the f999.com platform for money laundering or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Attempting to access another player's account without authorisation.
• Engaging in any form of harassment, abuse, or threatening behaviour toward f999.com staff or other players.

f999.com actively monitors accounts for signs of prohibited conduct. Where prohibited conduct is detected, f999.com will act without prior notice and is not obligated to provide a detailed explanation for account closure in cases involving fraud or illegal activity.

f999.com is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, all of which are available directly from your account settings.

• Deposit Limits: Set a daily, weekly, or monthly deposit limit to control how much you add to your f999.com account. Limits take effect immediately when set and can only be increased after a cooling-off period.
• Session Time Reminders: Set reminders to alert you after a specified period of continuous play on f999.com.
• Self-Exclusion: Request a temporary or permanent self-exclusion from f999.com at any time. During a self-exclusion period, your account will be suspended and you will not be able to log in or receive promotional communications.
• Reality Checks: Enable periodic pop-up notifications during play that show how long you have been playing and your net win/loss for the session.

If you are concerned about your own gambling behaviour or that of someone you know, please visit the Responsible Gaming page for more information and resources. f999.com support is available 24/7 to help activate any of the above tools immediately.

f999.com does not permit players who have self-excluded to re-register or circumvent their exclusion by creating a new account. Doing so is a breach of these Terms and will result in permanent closure of all associated accounts.

f999.com collects and processes personal data in order to operate your account, process transactions, comply with legal obligations, and improve the platform. The full details of what data is collected, how it is used, and your rights as a data subject are set out in the f999.com Privacy Policy.

By registering on f999.com, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key points include:

• Your personal data is never sold to third parties.
• Payment information is processed through secure, verified payment processors. f999.com does not store your bKash, Nagad, or Rocket PIN or account credentials.
• All data transmission between your device and f999.com servers is encrypted using SSL.
• You have the right to request access to, correction of, or deletion of your personal data held by f999.com, subject to legal retention requirements.

All content on the f999.com platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the property of f999.com or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the f999.com platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any content on f999.com without prior written permission.

The f999.com name, logo, and all associated branding are trademarks of f999.com. Unauthorised use of these trademarks is prohibited.

To the fullest extent permitted by applicable law, f999.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

f999.com does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance, technical issues, or circumstances beyond f999.com's control may result in temporary unavailability. f999.com will make reasonable efforts to minimise downtime and communicate planned maintenance in advance.

f999.com is not responsible for any losses arising from your failure to comply with these Terms, including losses resulting from account suspension due to a breach of the prohibited conduct rules.

Nothing in these Terms limits f999.com's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

You may close your f999.com account at any time by contacting the support team via live chat. Upon closure, any real-money balance remaining in your account will be returned to you via your registered payment method, subject to identity verification and provided there are no outstanding bonus wagering requirements or pending investigations.

f999.com reserves the right to suspend or permanently close your account at any time and without prior notice if:

• You have breached any part of these Terms and Conditions.
• f999.com has reason to believe your account is being used for fraudulent or illegal activity.
• You have provided false information during registration or verification.
• f999.com is required to do so by a regulatory authority or court order.
• Continued operation of your account poses a risk to the integrity of the platform or other players.

In cases of account closure due to a breach of these Terms, f999.com reserves the right to withhold any balance in the account pending investigation. Where fraud or illegal activity is confirmed, the balance may be forfeited in full.

f999.com may update these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, f999.com may also notify registered players via email or an in-platform notification.

Your continued use of f999.com after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the platform and contact support to close your account.

It is your responsibility to review these Terms periodically. f999.com recommends checking this page whenever you return to the platform after an extended absence.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on f999.com, please contact the support team. Support is available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the f999.com platform after logging in. This is the fastest way to get a response.
• Email: [email protected]

For issues related to responsible gaming, account restrictions, or self-exclusion, please visit the Responsible Gaming page or contact support directly. These requests are handled as a priority.

For privacy-related requests including data access or deletion, please refer to the Privacy Policy page for the appropriate contact process.